Frequently Asked Questions

Our premium websites start at just $149/month with our Website Care Plan. This includes custom design, hosting, security, maintenance, and ongoing updates. No large upfront costs - just a simple monthly subscription that covers everything your business needs to succeed online. We also offer custom packages based on your specific requirements.

Most websites are completed and launched within 7-14 business days. This includes design, development, content integration, and testing. More complex projects with custom features may take 3-4 weeks. We'll provide you with a detailed timeline during our initial consultation and keep you updated throughout the entire process.

Everything! Your monthly subscription includes: premium web hosting, SSL security certificate, regular backups, software updates, unlimited edits and changes, 24/7 customer support, performance monitoring, and ongoing SEO optimization. You'll never pay extra for maintenance or updates.

Yes! You own all the content, images, and domain name. The subscription model gives you access to our platform, hosting, and ongoing support. If you ever decide to leave (though we hope you won't!), you can take your domain and content with you. No strings attached.

Absolutely! Every website we build is 100% mobile-responsive and looks perfect on phones, tablets, laptops, and desktops. With over 60% of web traffic coming from mobile devices, we design with a mobile-first approach to ensure the best experience for all your visitors.

Yes! We provide an easy-to-use content management system where you can update text, images, and basic content anytime. However, if you'd rather focus on running your business, we're happy to make all updates for you as part of your monthly subscription. Just send us your changes and we'll handle it!

Yes! Every website includes foundational SEO optimization. We also offer advanced SEO services including local SEO, keyword research, content optimization, link building, and Google My Business management. Our SEO packages help businesses rank #1 on Google for their industry keywords, with specialized expertise in home services businesses in Macomb, MI.

We provide 24/7 customer support via email, phone, and live chat. You'll also have a dedicated account manager who knows your business and is always available to help. Most support requests are answered within 2 hours during business hours, and emergency issues are addressed immediately.

While we specialize in serving home services businesses in the Macomb, MI area (where we have deep local market expertise), we work with clients throughout Michigan and across the United States. Our services are available to any business looking for premium web design and digital marketing solutions.

Yes, you can cancel anytime with 30 days notice. There are no long-term contracts or cancellation fees. We're confident you'll love our service, but we never want to trap you in a commitment. Your success and satisfaction are what keep us motivated to deliver exceptional service every day.